Terms and Conditions

1. ORDERS can be placed on-line or by post for delivery in the UK mainland. For orders to be delivered outside of the UK, it is advised to discuss your order by email before placing an order.
   
   
2. All prices are quoted in pounds sterling (£).
   
   
3. PAYMENT. We accept most credit or debit cards via PAYPAL.
   
   
4. For UNWANTED and FAULTY products please view our returns section RETURNS.
   
   
5. CLAIMS. Goods that are lost or damaged in transit must be made aware to us within 24 hours of delivery by email or telephone. In the case of non-delivery, please allow 3 days just in case the delivery has been delayed, otherwise we advise you to call us for assistance. Damaged goods and packaging must be retained for inspection.
   
   
6. REFUNDS. Refunds will be made to customers who have purchased goods from Wild Spirit Bushcraft only. This must be done via our online returns system - PAYPAL. We can only accept goods back that are complete, unused and in “as new” condition (i.e. if a box has been opened to examine a product it must have been done without damaging or marking the product in any way). Goods must be returned in the original box, complete with packing and accessories (if applicable) at the consumers expense.
   
   
7. Where goods are purchased by credit or debit card, refunds will only be made to the original card account used for the transaction. None of the above conditions affects your statutory rights.